One method for supporting your counseling practice is the case management approach. This is a concept that encompasses both methods and attitudes and is used as a tool in many areas of counseling. One goal of this method is to continuously reflect on your own counseling practice so that you can proactively engage with different counseling situations. The Paritätischer Gesamtverband’s guide, “Case Management in Migration Counseling for Adult Immigrants (MBE) – A Practical Guide,” provides insight into this topic.
The guide “Organization, Reflection, and Quality Assurance in Counseling Processes” by the Paritätischer Gesamtverband addresses the organizational aspects of counseling as well as specific situations encountered in the day-to-day work of migration counseling. The guide addresses aspects such as time and organizational management. It emphasizes that counselors must be mindful—including of themselves. Tips on professional record-keeping and handling challenging counseling situations, as well as an introduction to the group counseling concept, are also included in the brochure.
To reach as many people with a migration background as possible, service providers are increasingly utilizing the possibilities of virtual counseling. They use email, social media such as Facebook, or apps. However, it is important to ensure that data protection is observed.