Fundamentals of Migration-Sensitive Counseling
The fundamentals of migration-sensitive, employment-oriented counseling were summarized by the IQ Center for Intercultural Competence Development and Anti-Discrimination in the training manual “Fundamentals of Migration-Specific Counseling.” Here you will find exercises and concepts on various topics, such as intercultural awareness and dealing with differences, dealing with multilingualism, and dealing with experiences of discrimination.
Discrimination-Sensitive Counseling Design
On the website of the Federal Anti-Discrimination Agency, you will find the General Equal Treatment Act, which provides information on the legal foundations. The Federal Anti-Discrimination Agency provides information and guidance on preventing discrimination based on age, disability and chronic illnesses, ethnic origin and racism, gender, religion and worldview, as well as sexual identity.
To promote a sensitive approach to religious and ideological diversity in government agencies and companies, the Federal Anti-Discrimination Agency provides foundational principles and practical examples in its brochure “Religious Diversity in the Workplace.”
The study “Muslim Women and Men in Rural Areas of Saxony, Saxony-Anhalt, and Thuringia—How Can Local Governments Effectively Tackle New Challenges?” explores how the integration of Muslims in East German municipalities can be successful. It is aimed at political and administrative representatives in municipalities who wish to actively help shape the lives of Muslims in their communities, as well as at civil society actors. The goal is to share experiences with them in order to enhance their capacity to take action. The study addresses practical questions of coexistence and provides background information on the religious practices and community life of Muslims, as well as on dealing with Islamophobia and religious extremism. It is published by the Friedrich Ebert Foundation and the Robert Bosch Foundation.
Breaking Down Language Barriers
The IQ Center for Vocational German offers tips on the characteristics and strategies of language-sensitive counseling. In the publication “Language-Sensitive Counseling,” you’ll find simple phrases, a checklist for assessing your own language use, and practical solutions.
The “SGB II Dictionary in Plain Language” by basis & woge e.V. demonstrates how terms from SGB II can be easily paraphrased and explained.
Sometimes, additional support is needed to understand specific technical terms in SGB II. As part of the “Integration through Qualification (IQ)” support program, the brochure “Visualization Aid for SGB II” was developed, featuring corresponding cards in eleven languages.
Language mediators with knowledge of various languages are placed, among other channels, through the SiSA Language Mediation project in Saxony-Anhalt, run by the State Network of Migrant Organizations in Saxony-Anhalt. They support migrants, for example, as volunteer telephone interpreters or as companions to appointments.
Discovering Strengths and Potential
The practical guide “Migration-Specific Methods for Assessing Competencies for Employment Agencies, Job Centers, and Labor Market Stakeholders” from the IQ Center for Counseling and Qualification outlines various competency assessment methods for people with a migration background that can be used in the counseling process.
Self-Reflection by Counselors
The guide “Case Management in Migration Counseling for Adult Immigrants (MBE) – A Practical Guide” by the Paritätischer Gesamtverband provides insight into the case management process.
The guide “Organization, Reflection, and Quality Assurance in Counseling Processes” by the Paritätischer Gesamtverband addresses the organizational aspects of counseling as well as specific situations encountered in the day-to-day work of migration counseling. The guide covers topics such as time management and organizational management.
The brochure “Data Protection in Migration Counseling” published by the Paritätischer Gesamtverband clearly illustrates the measures that must be taken to ensure the sensitive handling of personal data. It includes a data protection checklist that you can use to assess your online counseling services according to data protection criteria.