Edith Broszinsky-Schwabe, *Intercultural Communication*
The comprehensive academic text “Intercultural Communication” by Edith Broszinsky-Schwabe describes the role culture plays in the communication process and the significance of one’s own identity and values in intercultural communication. In addition, the author addresses intercultural misunderstandings in verbal and nonverbal communication. She examines what intercultural competence means.
Broszinsky-Schwabe, E. (2017). Intercultural Communication: Misunderstandings and Understanding. (2nd ed.) Wiesbaden: VS Verlag für Sozialwissenschaften.
Broszinsky-Schwabe, E. (2011). Intercultural Communication: Misunderstandings and Understanding. Wiesbaden: VS Verlag für Sozialwissenschaften.
The first edition is freely available as a PDF download.
Wen-Shing Tseng and Jon Streltzer, “Cultural Competence in Health Care”
Wen-Shing Tseng and Jon Streltzer’s “Cultural Competence in Health Care” addresses the relevance of culture in health care. Different cultures hold varying views and beliefs regarding health and illness. This must be taken into account, especially in culturally diverse societies. Among other things, the book presents various concepts of health and illness and discusses the significance of culture in the context of the doctor-patient relationship. It also describes the characteristics that distinguish healthcare providers with intercultural competence.
Tseng, W.-S. & Streltzer, J. (2008). Cultural Competence in Health Care. New York: Springer.