Edith Broszinsky-Schwabe “Interkulturelle Kommunikation“ [Intercultural Communication]
The detailed specialist literature "Interkulturelle Kommunikation" by Edith Broszinsky-Schwabe describes the role culture plays in the communication process and the importance of one's own identity and values in intercultural communication. In addition, the author addresses intercultural misunderstandings in verbal and non-verbal communication. She looks into what intercultural competence means.
Broszinsky-Schwabe, E. (2017). Interkulturelle Kommunikation. Missverständnisse und Verständigung. [Intercultural Communication. Misunderstanding and Understanding. (2nd edition) Wiesbaden: VS Verlag für Sozialwissenschaften.
Broszinsky-Schwabe, E. (2011). Interkulturelle Kommunikation. Missverständnisse - Verständigung. [Intercultural Communication. Misunderstanding and Understanding. Wiesbaden: VS Verlag für Sozialwissenschaften.
The first edition can be downloaded free of charge as a PDF file.
Wen-Shing Tseng and Jon Streltzer “Cultural Competence in Health Care”
Wen-Shing Tseng and Jon Streltzer's "Cultural Competence in Health Care" deals with the relevance of culture in health care. Different cultures have different views and beliefs about health and illness. This must be taken into account, especially in culturally diverse societies. Among other things, the work introduces different health/disease concepts and discusses the importance of culture in the context of the doctor-patient relationship. It also describes what makes practitioners with intercultural competence stand out.
Tseng, W.-S. & Streltzer, J. (2008). Cultural Competence in Health Care. New York: Springer.